Field
Notes
A club for international managers and HR professionals
We live and work in different countries, face difficult management decisions, and learn to work across cultures.
We discuss real business cases, test assumptions, and share professional experience.
RegisterAbout the club
Field Notes brings together Russian managers and HR professionals who live and work outside Russia. All meetings are held in Russian.
We discuss team management, recruitment and development, organisational culture, working in international companies, and difficult decisions.
The club builds on Talent × Machina’s work in developing people and organisations.
Our main format is a shared discussion of real management cases. We examine the situation, compare explanations, and consider which decisions make sense in different circumstances.
Working in different countries gives us a shared context and different views of organisational cultures and management practices. Cases can address management problems beyond international work.
We explore rather than argue. We start with questions, test assumptions, and look for causes. Different views help us understand the situation.
We learn from each other. Participants bring experience from different companies and countries. Everyone can offer an explanation and a solution.
We leave room for uncertainty. Management rarely has one correct answer. We practise decisions with incomplete information and revise our views when new facts appear.
60% of new employees leave within a year. What should we do?
A real management case · Shared discussion · Online
16:00 Lisbon · 19:00 Moscow
In Russian · Free to attend
Imagine taking charge of customer service at a large company.
The company has merged twenty regional service centres into two. It expected greater efficiency, but now faces serious problems.
60% of new operators leave in their first year. Customers are unhappy with service. Supervisors are overloaded and labour costs remain high.
Pay is slightly above the market, and new employees receive training.
Where should you start? Should hiring, training and incentives change first? Or should you examine how work is organised and managed?
We will compare possible causes and decisions, then see how new facts change our conclusions.
The case draws on a real company and business-school materials. We will reveal the company and source at the end. No preparation is required.
How the discussion works
Meet the situation
The facilitator presents the problem. Participants suggest initial explanations and decisions.
Find the missing facts
Participants ask questions and identify information they need. The facilitator gradually reveals more facts.
Make a decision
Small groups discuss alternatives. Each group chooses a decision and explains its reasoning.
Compare conclusions
We discuss the decisions, reveal the case source, and examine how participants’ first impressions changed.
You do not need to prepare or disclose confidential information about your company. We use published cases.
Contact: alexei@talentxmachina.com